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CANCELLATION POLICY

Important information about appointment changes

Our Cancellation Policy

At Simply Serene Wellness & Aesthetics, we value your time and ours. To ensure the best experience for all our clients, we kindly ask that any changes or cancellations to your appointment be made at least 24 hours in advance.

48-Hours Notice Required

To best serve all of our clients and respect our providers’ time, we kindly request a minimum of 48 hours’ notice for any appointment cancellations or rescheduling requests.

Late Cancellation Fee

Appointments canceled with less than 48 hours’ notice, missed appointments, or no-shows will be subject to the following fees:
Aesthetic service appointments: $50
Neurotoxin (Botox®, Dysport®, Xeomin®, and Daxxify®) appointments: $100
All other services: 25% of the scheduled service total

For package appointments canceled with less than 48 hours’ notice, one treatment will be deducted from the package.

For package appointments canceled with less than 48 hours’ notice, one treatment will be deducted from the package.

By scheduling an appointment, you acknowledge and agree to this cancellation policy.

Thank you for your understanding and cooperation. Your consideration allows us to better accommodate all of our clients and provide the highest level of care.

Need to Change Your Appointment?

Please contact us as soon as possible: